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I have also received a similar call and, like with you, when I asked for him to tell me my name he got it wrong. When I said I would contact BT myself, he hung up.
Comment to be removed:
I have also received a similar call and, like with you, when I asked for him to tell me my name he got it wrong. When I said I would contact BT myself, he hung up.
April 25, 2021